I’ve just been flicking through these and it’s always interesting to see what actual car owners write about owning a Saab, as opposed to journos that fling it around for a few hours or a few days.
Owner’s reviews are generally written on a foundation of real-world regular use and as such, are possibly quite a lot more relevant to the average joe.
Whatcar? gives its readers the opportunity to write their own reviews and enough of them do it to give you a real-world glimpse in what it’s really like to own various models in the UK. You can also pick up trends with regards to problems in a particular model line etc.
If I could offer one area of improvement for what I think is a pretty valuable service: give the owners the opportunity to input the year of their car, as it’s not always obvious unless they explicitly write it in as part of their review.
You can read the various Saab reviews at the following links:
I assume Saab conduct their own research into these areas, but the number of complaints regarding dealer servicing and high service costs are the main emerging trend I noticed when looking these over briefly.