This via Autoblog.
I can’t find the actual link on JD Power to see what Saab models did well, but the chart below shows that Saab’s design language is appreciated by customers. A reasonable distance above the industry average, too.
The impression given in the writeup is that new design and therefore those companies that can churn out new designs are generally most appreciated. I’m not too sure that the results bear that out.
Interesting to see mostly Euros at the top and mostly Asian carmakers at the bottom (and it’s the Asian carmakers that are generally famed for quick turnover designs). Save for Lexus and Porsche, you could almost turn it upside down and read it as JD Power’s quality survey results.