Last week I went a little postal on Forbes and Consumer Reports, and to be truthful I’m happy to stand by my post 100%. I think a lot of the reports that are collated in the manner of Consumer Reports are bound to be quite subjective and are therefore skewed.
Regardless, I’m happy to post another. This one’s from Road and Track and is featured in their most recent issue.
Things to note:
1) this is a 2003 to 2005 survey. The 9-3 came out in 2003 and two thirds of the vehicles sampled were from this model year.
2) Only owners that bought new and had at least 10,000 miles were surveyed.
So you have new owners with a new generation of car in it’s first release making up the bulk of the participants. Not surprisingly, the 9-3 showed some teething problems with electrical glitches dominating the gremlin list.
The article isn’t online yet as far as I know, but here’s the chart at the end with some of the featured results.
To me, this brings home 3 basic thruths.
1) The 9-3 wasn’t perfect on inception, a fact that no-one would dispute.
2) At face value, the 9-3 is a very enjoyable car to own (performance, handling, styling, safety all high raters), but it should be remembered that:
3) With 90% of respondents rating dealer service as good or better, yet dealer service/parts availability making the top 5 worst attributes – these surveys are inconclusive at best, yet quite influential when put into print.
Like many brand new models, the 9-3 had some teething problems. Were I able, I’d be quite happy to park one in my garage right now.
Thanks to Brian for the scan.