My apologies if things have been a bit quiet around here this weekend.
I spent yesterday doing some more filming, the results of which should be up on site reasonably soon.
I spent a fair bit of today helping out our young bloke, who has an interview for a construction course tomorrow morning. We had to get him a new shirt so he’d look like he knew what he was saying, then we had to prep him so he’ll sound like he knows what he’s saying.
He also needed some assistance with his formal suit that we’ve had to organise for him in order to attend his high school leaver’s dinner.
Time moves on…..
Joe Meek and WooDz, I’ve tried emailing you guys in the last week but the emails have bounced. I’m unsure as to why, but family in Canada can’t get our emails either. I might have to change ISPs.
It’s starting to look more and more like attending the Saab Festival in Sweden may not be possible for me. As I’m trying to invest in a little more equipment for this site it’s budgetary constraints, as well as time, that are the main problems. Given that it’s two months later and a lot closer, the Saab Owners Convention in Detroit is looking a little more promising.
I just hope they’re flying Erik Carlsson to the US for it.
I received this via email yesterday and it’s a startling revelation that’s somewhat at odds with reports that we hear from Saab:
GERMAN cars satisfy their owners more than Asian or Australian rivals.
A Melbourne Business School ranking of customer satisfaction also has found more than a third of Holden drivers spread “an enormous amount” of negative word-of-mouth about their car.
This compared with more than half of the owners of four leading German brands who promoted their car.
The top four brands are all German, followed by major Asian brands including Subaru, Toyota and Honda, with Australian-made Mitsubishis, Fords and Holdens bringing up the rear.
The business school interviewed 2000 car owners to record Net Promoter Scores for each automotive brand. The higher the score, the greater customer satisfaction.
In research released this week, the best performer is revealed as BMW with an NPS of +59, followed by VW +47, Audi +45 and Mercedes +39. Worst are Mitsubishi (-16), Holden (-16) and Ford (-25). At the bottom of the table is Saab, handled in Australia by Holden.
The business school survey is part of a larger report on 12 industries to be released today on www.mbs.edu and in the Business Review Weekly.
This was published in CarsGuide, the motoring section of News Ltd here in Australia.
Having discussed this with a few locals at a Saab Car Club of Australia function over the weekend, the common thought seems to be that it’s likely the result of some disgruntled 9-3 owners from the first year or so, as electrical problems could have been an issue at this time.
I wouldn’t mind betting that there’s some horror stories from the service department at play as well. The transition from service and spare parts being a Saab operation to being a sub-operation of Holden wasn’t exactly smooth.
Thanks to Mark for the article
Boy, how I’d have liked to be here…..
Just so I could get a closer look at this…..I love my 99s