True Delta – Vehicle Reliability Research

It’s been quite a while since I posted on this issue, but Michael Karesh runs a vehicle reliability research center in the US called True Delta.

The big player in vehicle reliability rating is, of course, Consumer Reports. Whilst the Saab 9-3 is now rating better in their reliability data it doesn’t stop me from having some concerns over how they formulate their ratings. It seems to be relatively subjective and lets the consumer ‘vent’ over an issue rather than report absolute, objective data about any problems that might have occurred.

Michael notes his True Delta vs CR comparison here.

Being a relatively new service, True Delta requires participants. Whilst the number of Saabs on his register has grown this year, he still needs more participants to be able to give unqualified reports on the vehicles.

So, if you’ve got a recent model Saab then I’d ask you to think about signing up. It’ll only take a very small amount of time every three months to complete the survey, and as a contributor you also get access to the survey data, including reliability, repair history and fuel economy data (which others have to pay $25 for).

True Delta is now the vehicle data provider for The Truth About Cars, and both are growing as a result.

You can read more about True Delta and sign up to participate at the following link: True Delta Vehicle Reliability Research.

Saab could do with having some objective reliability data included, so please consider.

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  1. The big player in vehicle reliability is Consumer Reports?
    Consumer Reports is a player, but I think many would say that JD Power is the end all/be all of quality and dependability ratings.

  2. Consumer Reports does seem to stand out compared to other publications. They are in-your-face pretty much anywhere magazines are sold, and the annual auto issue is marketed like a Sport Illustrated swimsuit issue for shoppers.

    At any rate – I just signed up for True Delta so I am in the game.

  3. I use the annual auto issue from Consumer Reports as a handy list of all the vehicles available. I haven’t trusted their judgement for some time now.

    I suspect if Honda and Ford offered the exact same interior the Honda interior would be described as nicely done and the Ford interior would be cheap and shoddy.

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