This hurts, but it also puts a smile on your face.
One of our dealers in Holland, Jaap T, sent this to me earlier today. He has a wonderful repeat client, one who even extended his lease in the hope of acquiring a new Saab 9-5 SportCombi. It hurts us to know that we haven’t been able to build it for him.
With his lease already extended once, he recently bit the bullet and acquired a vehicle from another brand, though his wife was still missing the Saab quite a lot and decided to take some small cosmetic matters into her own hands as a reminder of what mattered most…..
We have the best customers!
I can’t say how much it hurts that we’re keeping them waiting.